Tech support, for seniors
Friendly, patient tech support tailored to the needs of citizens aged 65 and up.
Open 9am–5pm, Monday through Friday.
What we help with
If it plugs in or connects to the internet, we can probably help. Nothing is too small to ask about.
My app isn't working
YouTube, Netflix or Spotify giving you trouble? Did that pesky Wall St. Journal app quit on the iPad?
I can't login to email
Logging into your Yahoo! or Gmail account not working? Don't worry, there is a fix waiting.
My iPhone isn't setup right
Set-up, bigger text, louder ringers, and showing you the handful of things you actually want to do.
Is this link real?
We check whether a message is real, undo the damage if you clicked, and lock the account back down.
Doctor site isn't working
We help you get setup with your Doctor's website and healthcare system.
FaceTime isn't working
Get setup on Apple FaceTime or Zoom or Google Meet so you don't miss seeing the grandkids!
Printer won't print!
Printers that won't print or TVs that won't stream are annoying. Let's fix them!
Photos and backups
Get decades of photos off old phones and discs, organised in one place, and safely copied.
Something else?
Call and describe it in your own words. If we can't help, we'll tell you who can.
(510) 619-0184How our service works
You call and tell us the trouble
A person answers — not a menu. We ask a few questions and give you the price before we book anything.
We identify the problem and price to fix
We walk you through fixing the problem, step-by-step until the job is done.
You get an email record of the fix
We send written follow ups of what we did and what to do next time — in simple, easy steps.
See a sample reportSimple pricing
You hear the price on the phone, before we come out. We don't charge for the drive.
5-Minute Diagnosis
Free
We ask you questions to understand the problem and quote a price. If we can fix it in less than 5 minutes, it's free.
Phone help
$50 first hour
$45 for each half hour after. Most problems are solved in an hour or less.
Why families trust us
Friendly technicians. Background checked, friendly and ready to help.
Flat, upfront pricing. The price you're quoted is the price you pay. We never sell software or hardware you don't need.
No jargon, ever. If we use a word you don't know, tell us and we'll say it another way. Asking twice is fine.
Local and family-run. No annoying phone trees. Call and speak to a friendly human right away.
“Our Google Home device stopped answering our questions! Kevin helped diagnose the problem and fix it within 20 minutes.”
“Every time I logged into AppleTV, it asked me to re-enter my password and it was so annoying! Thanks for helping me get the account setup correctly!”
Think you're being scammed? Call us first.
Nobody from Microsoft, Amazon, or your bank will ever call and ask for remote access to your computer. Hang up, then call us — checking a suspicious message costs nothing, and we would much rather hear from you before the money leaves.
(510) 619-0184
Me, outside the of Google HQ in Mountain View, CA on my first day of my tech career in August 2006.
Meet our Founder
I’ve always loved technology. But I can’t say the same for my mom.
Growing up, I recall her issuing frequent complaints from her office, where she worked as a journalist on tight deadlines. They’d begin with a thunking sound and then: “I’m gonna throw this damn computer out the window!” Anyhow, I learned how to troubleshoot tech problems at an early age.
After a career at Google and Yahoo! (opens in a new tab), I started building and running my own software companies. The idea for Just Call Kevin came naturally as I increasingly found myself helping my father-in-law, my own parents and my neighbors with irksome tech support issues and realized that more folks needed, but couldn’t access, that type of friendly help.
So if you’re feeling like throwing your computer out the window, take a deep breath and Just Call Kevin instead. We’re here to help.
— Kenton, Founder of Just Call Kevin
P.S. My friends call me Kevin
Would you rather we called you?
Leave your name and number and we'll ring you back within one business day. Mornings are usually quickest.
Or call us now on (510) 619-0184, 9am–5pm Monday through Friday.