Vetted, knowledgeable and friendly.
Tech support, for seniors
Friendly, patient tech support tailored to the needs of citizens aged 65 and up.
Open 9am–5pm, seven days a week.
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Just Call Kevin
Computer help, just a phone call away
What we help with
If it plugs in or connects to the internet, we can probably help. Nothing is too small to ask about.
My app isn't working
YouTube, Netflix or Spotify giving you trouble? Did that pesky Wall St. Journal app quit on the iPad?
I can't login to email
Logging into your Yahoo! or Gmail account not working? Don't worry, there is a fix waiting.
My iPhone isn't setup right
Set-up, bigger text, louder ringers, and showing you the handful of things you actually want to do.
Is this link real?
We check whether a message is real, undo the damage if you clicked, and lock the account back down.
Doctor site isn't working
We help you get setup with your Doctor's website and healthcare system.
FaceTime isn't working
Get setup on Apple FaceTime or Zoom or Google Meet so you don't miss seeing the grandkids!
Printer won't print!
Printers that won't print or TVs that won't stream are annoying. Let's fix them!
Photos and backups
Get decades of photos off old phones and discs, organised in one place, and safely copied.
Something else?
Call and describe it in your own words. If we can't help, we'll tell you who can.
(415) 301-8605How our service works
1
You call and tell us the trouble
A person answers — not a menu. We ask a few questions and give you the price before we book anything.
2
We identify the problem and price to fix
Same technician each time where we can. Background-checked, photo ID at the door, shoes off if you like.
3
You get an email record of the fix
We leave written notes of what we did and what to do next time — in large print, on paper.
Simple pricing
You hear the price on the phone, before we come out. We don't charge for the drive.
5-Minute Diagnosis
Free
We ask you questions to understand the problem and quote a price. If we can fix it in less than 5 minutes, it's free.
Most people choose this
Phone help
$50 first hour
$45 for each half hour after. Most problems are solved in an hour or less.
Why families trust us
Friendly technicians. Background checked, friendly and ready to help.
Flat, upfront pricing. The price you're quoted is the price you pay. We never sell software or hardware you don't need.
No jargon, ever. If we use a word you don't know, tell us and we'll say it another way. Asking twice is fine.
Local and family-run. Two brothers, one van each, greater Portland only. We're not a franchise.
“Our Google Home device stopped answering our questions! Kevin helped diagnose the problem and fix it within 20 minutes.”
“Every time I logged into AppleTV, it asked me to re-enter my password and it was so annoying! Thanks for helping me get the account setup correctly!”
Think you're being scammed? Call us first.
Nobody from Microsoft, Amazon, or your bank will ever call and ask for remote access to your computer. Hang up, then call us — checking a suspicious message costs nothing, and we would much rather hear from you before the money leaves.
(415) 301-8605Would you rather we called you?
Leave your name and number and we'll ring you back within one business day. Mornings are usually quickest.
Or call us now on (415) 301-8605, 9am–6pm every day.
Thank you — we have your number
One of us will call you back within one business day.